Emergency repair of hardware and software problems.
Scheduled software/hardware installation and upgrades.
Wireless and Network installation for residential and small business customers.
Scheduled system backup and emergency system restoration
System and environment evaluation for network and system upgrades/installation
$15.00 Minimum Charge - covers all timeup to the first hour of service.
$15.00 per hour
Hourly incremental Charges for all time after the first hour will be in quarter of
an hour increments (closest 15 minute interval).
Time billed will be for hands on time only. (Example: machine time spent during
application program processing to remove a virus may not be monitored and therefore
is not billed.)
Time and mileage to acquire emergency parts at a customer's request may be billed
at the rates quoted for on-site service.
NOTE: Payment for shop services and hardware purchases will be expected prior to
any equipment or built product leaving the shop. Only cash or checks on local banks
will be acceptable. My rates and volumes are too low to accept credit cards at this
time. Repeat customers will have Net 10 Payment privileges unless other arrangements
have been approved in advance.
$25.00 per hour
No mileage charges , but travel time IS billed at the prevailing rate quoted prior
to taking a service call.
Hourly incremental Charges for all time after the first hour will be in quarter of
an hour increments (closest 15 minute interval).
Billable time is all time spent traveling to and from a customer location and time
on-site at a customer location. Return time to our base location will not be invoiced
when multiple service calls at multiple locations have been scheduled.
Shipping charges or time and mileage charges will apply for hardware and software
orders from a source outside the service area in most cases. Customer approval will
be required prior to acquiring parts outside our service area or from an online web
source
System backup/restore and/or media pickup delivery will normally be at a monthly
or annual contracted rate. The rate will be negotiated and based on frequency, travel
requirements and storage requirements based on type of media used for backup and
restoration. Non-contracted backup or system restore service will be at our normal
hourly and travel rates.
Weekend and/or non-business hourly service will be invoiced at $35.00/hr unless prior
arrangements have been agreed to. Roundtrip travel time billing may apply!
On-Site Labor Rates
25.00 Minimum Charge - covers all time up to the first hour of service.